The Power of Outcomes.

The power of outcomes.

1 SEPTEMBER 2025 - 31 AUGUST 2026

The last year showed what becomes possible when fragmented signals are connected to coordinated action. A first use case can reduce cost or risk today; the same open foundation can then support new outcomes across People, Property and Place. That is where the next wave of value sits.

A year in summary:

4.4:1 independently evaluated first-year return-on-investment at Bield Housing & Care's Langvout Court

c£18.5m per annum modelled Scotland-wide potential if the evaluated approach were scaled

2026 Connected Britain Public Sector Partner Award finalist

Living Labs are now active in Biggar, Moray, Fife, Inverclyde, Glasgow and East Midlands.

Where evidence became momentum

At Bield, the Joining the Dots Living Lab at Langvout Court, Biggar, in association with Digital Health & Care Innovation Centre and Glasgow City Region delivered:

• four hours' warning of a potential boiler failure during Storm Eowyn,

• earlier detection of humidity and faulty ventilation,

• and prompts for tenant welfare checks.

The important lesson was not about the sensor: it is that the connected environment avoided remedial costs and supported property efficiency, safety, compliance and earlier tenant support. And FarrPoint's independent evaluation is now supporting the business case for wider rollout.

Moray widened the evidence view further: digital telecare, ambient monitoring, fall prediction and detection, changes in activity and routine, personal data and community response pathways are brought together by Archangel within one Living Lab. It is an emerging blueprint, not yet a nationally proven model - but it already demonstrates why straight like-for-like approaches to TEC replacement will leave value on the table.

In Fife and in Glasgow, the use of sensors is applied to mitigate the impact of homelessness through earlier identification of Void properties and reduced temporary accommodation costs. And in East Midlands, a Housing Association is using a wide range of sensors not only to support Awaab's Law Phase 1 & 2, but to provide efficiencies and evidence for mitigating risk in tenant demands and remedial cost impacts.

One platform. Different starting points.

Housing, TEC, ARC, lone-worker and place teams start with a Living Lab to tackle different team priorities and commercial risks. Archangel's role is consistent: CONNECT. ASSESS. RESPOND. EVOLVE.

Connect mixed devices, networks and systems; assess context; coordinate response; and retain evidence of what was known, decided and done. A few recent examples:

PROPERTY. Humidity, temperature, ventilation, boilers, leaks, voids, radon and water-hygiene - signals combine to support earlier maintenance, targeted visits and compliance evidence.

PEOPLE. Digital telecare, falls and changes in movement, routine or the home environment; data signals combine to give insights and prompt proportionate action by families, communities, care teams or an ARC.

PLACE. Flood, severe-weather, heat, cold and environmental information combined to support vulnerable people, homes and local assets.

RESPONSE. Alarm validation, lone-worker safety and incident workflows can route the right information to the right responder, with acknowledgement, escalation and closure.

Angelnet multiplies the possibilities

Angelnet, our open vendor eco-system, has expanded across connectivity, devices, data normalisation, housing and compliance systems, and response platforms. Managed connectivity options from Commsworld, North and Netmore give customers a multitude of infrastructure choice. Compatible devices, platforms and responders widens what the same platform footprint can achieve - without turning the next use case into another fragmented system.

Momentum - and the people behind it

Our work now spans Biggar, Moray, Fife, Glasgow, Inverclyde and the East Midlands. We joined techUK, spoke at a techUK health and care event and contributed to its social care sector white paper. We strengthened relationships in Spain, USA, and Australia and ended the year shortlisted at Connected Britain. Our CRO Brian Brown completed his doctorate, and our operations team continued to strengthen the infrastructure and services behind seamless onboarding, support and resilient delivery.

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A VIEW FROM THE BRIDGE

Change is accelerating. The organisations that learn now can shape what comes next.

Deadlines can unlock better services

England's Awaab's Law Phase 1 took effect on 27 October 2025, covering emergency hazards and significant damp and mould. Phase 2 is imminent and will add significantly greater risk cases to be managed. Scotland advanced proposed repair regulations and implements Awaab's Law in October 2026.

Most telephone customers are expected to have moved from analogue lines by the end of January 2027. These are not only compliance events. They are opportunities to connect evidence, response and service continuity - and to move beyond like-for-like replacement.

The Chair's reflection

As this newsletter goes to press, Scotland's 2026-31 Programme for Government proposes regional local government, reform of social care, replacing 14 territorial Health Boards with two Strategic Health Boards, and reducing a landscape of more than 130 public bodies. These are structural changes with direct consequences for customers, suppliers and partners - but also a rare chance to build services around outcomes rather than inherited boundaries.

I am optimistic because the direction is converging around prevention, care closer to home, shared data, economies of scale and public-service efficiency. In the near term, ownership may move and procurement may slow. Organisations that build measured evidence now, however, will enter reform with stronger business cases and systems able to cross organisational boundaries.

Budgets are tight. The more useful question is: how much value is already trapped in disconnected TEC, sensors, networks, dashboards and processes that customers have paid for? Open interfaces, portable data and shared workflows can release more of that value while preserving choice.

"Those who start learning now will enter reform with evidence. Those who wait will enter it with assumptions."

What value could be hiding in plain sight?

A PROPERTY DEPLOYMENT. Damp-and-mould sensing can become a foundation for energy, ventilation, plant, void, safety and compliance outcomes.

A TELECARE MIGRATION. Digital transition can add context, routine insight and family, community or ARC pathways instead of simply recreating the old alarm service.

AN ARC SERVICE. Alarm handling can evolve into validated, prioritised and auditable response across care, housing and incident workflows - including overflow resilience.

A CONNECTIVITY INVESTMENT. A managed network can support multiple governed use cases across People, Property and Place rather than one departmental application.

Let us examine what your existing estate and systems could do next. A 30-minute People, Property and Place evidence and opportunity review will identify one immediate outcome, infrastructure worth preserving and a measurable route to a Living Lab designed for scale.

Start exploring your own Living Lab

Thank you - to every customer, partner and colleague who helped turn possibility into evidence this year. We are excited by what the same foundations can unlock next.

Tom Morton | Founder & Executive Chair